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© 2019 by K.Loren Hair Studio. Proudly created with Wix.com

K. Loren Hair Studio ensures quality and every effort to provide a great enjoyable experience. We value our clients and everyone’s time and energy! Although we understand sometimes adjustments need to be made we ask you take all policies into consideration. Any questions or concerns please call 610-222-6090.

 

                                                FAQs

LATE ARRIVAL POLICY:

We ask that you arrive 10-15 minutes before your scheduled appointment. Out of respect for our clients and stylist, arriving more than 15 minutes late may result in forfeiting your appointment, requiring you to reschedule. Depending on service, rescheduling may require a 50% deposit.

 

CANCELLATION POLICY:

We ask for your understanding, when you forget or cancel your appointment without at least a 24-hour notice we miss opportunities. Last minute cancellations may be subjected to a 50% deposit for your next scheduled appointment. ”NO CALL, NO SHOW” will fall under this policy as well.

 

REFUND/REDO POLICY:

We have a NO REFUND policy but we understand completely if you may not be happy with the outcome of your hair, please don’t hesitate to call. We will be more than happy to make small changes within 10 days of the appointment. We take pride in our hair services and want every client to be extremely satisfied!

 

PARKING:

Suburban Square offers free parking in the parking deck behind Wells Fargo Bank off of Montgomery Avenue closest to the hair salon. Free parking is also available in the lot on Anderson Avenue across from Ruby’s Diner. Meter parking is available along Coulter Avenue.

 

PAYMENT:

We accept cash, check, Visa, MasterCard, American Express, and Discover. Gratuity is cash or check only, sorry for any inconvenience.